Privacy policy

The publisher of this website, Teatr Wielki – Polish National Opera, Plac Teatralny 1, 00-950 Warszawa, takes utmost care to protect the privacy of its users and the security of their personal information. We use appropriate technological solutions to stop any third parties from interfering with the privacy of our users. 

The personal data provided by our users in registration forms are processed according to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Polish Act on Providing Services by Electronic Means of 18 July 2002 (Dz.U. 2017 item 1219 as amended). Users have the right to access their data, have them rectified, restrict their processing, or have them deleted. A user who has agreed to the processing of their data may withdraw that consent at any time. 

We use the personal information provided by our users in registration forms solely to provide our services (e.g. to sell tickets and merchandise) and purposes indicated in the registration forms for individual services (e.g. the newsletter). 

The controller of your personal data is Teatr Wielki – Polish National Opera, registered at pl. Teatralny 1, 00-950 Warsaw, Poland, entered in the Register of Culture Institutions (RIK) maintained by the Minister of Culture and National Heritage (Poland) under number 47/98; NIP number: 525-20-59-432; REGON number: 013055028 (‘Theatre’).

For detailed questions about the data we keep and process please contact our data protection officer at iod@teatrwielki.pl

You may also ledge a complaint with the President of the Office for the Protection of Personal Data.

Your personal data are disclosed to our providers of IT services, payment services, and ticket booking services.   

We will continue to keep and process your data until your withdraw your consent or the collector discharges its legal duties. 

We do not transfer, sell, or make our users’ data available to other persons or institutions with the data subject’s consent. The data we process may be shared with competent state authorities at their request  for the purposes of their proceedings or to third parties under binding decisions of state authorities. 

We use cookies, that is textual files stored on users’ computers, to track users’ movement across the website, their login status, and generate statistical data concerning their activity.  The mechanism does not serve to obtain personalised information about individual people. The statistics help us understand how you use our website and adapt is structure and content accordingly. 

You may delete cookies from your computer or change their settings in your web browser. This may make using the website more difficult.

The website features references and links to other websites. We are not responsible for these websites’ respective privacy policies. 

On our website there is no place for content that is in breach of Polish or international laws, or incites hatred on the grounds of race, ethnicity, denomination, or sexual orientation. The website does not contain materials that are morally wrong, generally considered unethical or offensive. 

By using the website, users accept the provisions of this Privacy Policy.  

For any queries on the Privacy Policy, please contact: iod@teatrwielki.pl

Any changes to this Privacy Policy will be published on the website.