The box office in the main lobby:
daily except Mondays, 11 a.m.–7 p.m.
The Boutique and box office in the opera house’s left wing:
everyday, 11 a.m.–7 p.m.
On the day of the spectacle: one hour before the event, the Boutique is open only to viewers who have a ticket for the show.
Weekdays, 11 a.m.–7 p.m., tel. +48 22 826 50 19, + 48 22 692 02 08, +48 22 692 02 10, or e-mail: email@example.com
We take reservations by phone only.
Due to the epidemic situation we have made the difficult decision not to sell subscription packages for the 2020/21 season. MORE
Before entering the Theatre, every audience member must submit a health declaration.
If you have bought tickets online, either print them at home or show them on the screen of your mobile device when entering the opera house. If you have a concessionary ticket, don’t forget to bring a document that entitles you to a reduced ticket price with you.
Are ticket returns accepted?
Single tickets may be returned no later than 7 days before the performance, while the deadline for returning group tickets is 21 days. In both cases you will need to present the receipt. A fee is collected each time you return a ticket – see our Terms and Conditions of Sale and Booking of Tickets for more information.
Note: If you bought your tickets online you may retirn them only if the show has been cancelled or the repertoire changed.
Can I get any rush tickets?
General rush tickets go on sale on the day of a performance, an hour before curtain up, subject to availability of seats in the auditorium.
Please swith to ‘analogue mode’ for the duration of the performance: mobiles and cameras can wait until the interval.
Using mobile phone during performances distracts the artists and disturbs the other members of the audience; recording is a violation of the performers’ copyright. Lose yourself in dance and music.
Unlike it is the case of many dance clubs in Warsaw, you enter the National Opera without any door selection.
Most of the opera’s guests dress smartly for a performance. However, what matters most is what you experience at the Teatr Wielki, not how you look like.
Snacks and beverages
Our buffets serve snacks and beverages in the intervals – during performances the audience must feast on music only.
Four opera buffets are at your disposal before the curtain-up and in the intervals, serving coffee, wine and snacks. You will also fins an Empik cafe at the opera house, open every day from 2 pm.
The opera house is easily accessible by the metro, buses, and trams. Parking a car nearby might in turn be sometimes a challenge.
Teatr Wielki – Opera Narodowa / Teatr Wielki – Polish National Opera
Plac Teatralny 1
By the Metro:
Get off at Ratusz Arsenał underground station
Routes 128, 175 – get off at Plac Piłsudskiego
Routes 107, 111, 222 – get off at Plac Teatralny
Routes 116, 178, 180, 503, 518 – get off at Plac Zamkowy
Routes 171, 520 – get off at Plac Bankowy
Routes 160, 190 – get off at Metro Ratusz Arsenał
Routes 4, 15, 18, 35 – get off at Plac Bankowy
Routes 13, 20, 23, 26 – get off at Metro Ratusz Arsenał
There are no parking spaces reserved specially for visitors of the Teatr Wielki. Before the the opera hall’s main entrance there is a public car park, where parking is free during the weekend, but you will have to feed the parking meter on weekdays from 8am to 6pm. Please mind that before a performance, free parking spaces in the hall’s nearest proximity are scarce. The nearest guarded car park is located in the Metropolitan building (pl. Piłsudskiego 1,2,3).
The opera house is accessible on a wheelchair; you may also rent a personal hearing aplifier before a show.
The Moniuszko Auditorium (stalls and amphitheatre), the Młynarski Hall, the Redutowe Rooms and the Opera Gallery are all accessible on a wheelchair.
You may book a space for a wheelchair in the Moniuszko Auditorium by calling the Ticket Service Office at least 7 days before the performance.
The entrance fee for wheelchair users equals the price of a ticket in the cheapest zone in the auditorium. For technical reasons the number of wheelchair spaces is limited. For technical and security reasons wheelchair spaces may not be available for some performances.
If you are a wheelchair user, on arriving at the opera house ask one of our ushers to assist you to your space. The Theatre has lifts and toilet facilities (on the ground floor) adapted for wheelchair user
If you have hearing problems, please contact us by phone or e-mail to book a personal hearing amplifier for the show.