Dear Audience Members,
The Polish government has decided to extend most of the Covid-19 restrictions currently in place until 25 April, which means no cultural events can be held in front of a live audience until that time. As a result, we have been forced to cancel the following performances:
Workshop ON for children – 24 April 2021
Cardillac – 23, 25 April 2021
Meetings with Muzalinda – 25 April 2021
The opera Cardillac will be performed to an empty auditorium with all the necessary safety precautions in place, recorded, and broadcast at a later date. The production’s partner is Grupa Tubądzin. We hope that the two subsequent performances of Cardillac on 27 and 29 April will be held as planned with live audience.
We have also made other changes to this season’s programme. The performances of Aida (6, 7, 8, 9 May 2021), Carmina Burana (29, 30 May 2021) and Romeo and Juliet (6, 8, 9, 10 June 2021) are cancelled.
On 7 and 9 May 2021, we will revive Werther, whose premiere on our stage was enthusiastically received last year. The title part will be sung by Pior Beczała, an audience’s favourite and a great friend of the theatre.
The premiere of the ballet Mayerling was postponed from 21 May to 4 June 2021, with subsequent performances scheduled to take place on 5, 6, 8, 9, and 10 June.
We continue to invite you to take advantage of our digital programme From Friday, 16 April, you may watch Sergei Prokofiev’s ballet Romeo and Juliet in Krzysztof Pastor’s choreography on OperaVision.eu and vod.teatrwielki.pl.
- Refunds on tickets purchased online and paid for using PayU will be credited to the account which was used to make the original payment, which means you do not need to contact us to get the refund. If you would like the refund to be made to a prepaid card, please fill in and submit the prepaid card request form until 16 April. After that date, the refunds will be made successively, within 30 days of the performance date.
- To obtain a refund on tickets purchased at the physical Box Office and paid for in cash or by card, please fill in and submit the ticket refund request form (if you would like the money to be credited to your bank account), or the prepaid card request form (if you would like the refund to be made to a prepaid card). You may also get the refund in person at the Box Office.
- All prepaid cards remain valid until the last event of the 2021/22 season.
- If your have already exchanged a voucher for a ticket for any of the cancelled performances, you will be entitled to swap it for a ticket to any of our performances in the 2021/22 season.
For inquiries, please contact the Ticket Service by phone +48 228265019, +48 22 692 02 08 or +48 692 02 10 (weekdays, 11 a.m.–7 p.m.), or by e-mail: email@example.com.
The box office in the main lobby will be closed until 25 April.
The Boutique and box office in the opera house’s left wing are open:
every day until 25 April: 11 a.m.–6 p.m.
COVID-19 Safety Measures