News

Ticket refunds

News

Ticket refunds

The Polish National Opera has cancelled all its performances until 19 April.

As per a decision to close all theatres, concert halls, opera houses, museums, cinemas, schools, universities and art schools as of 12 March 2020 taken by the government crisis team, which includes the Polish culture minister, the Polish National Opera has cancelled all its performances until 19 April

Ticket refunds:

• Refunds for tickets purchased online will be automatically credited to your account. We ask for your patience: the refunds will be made successively.

• Refunds for tickets purchased at the box office must be made at the box office. In order to ensure the safety of everybody, the box office will remain closed from 13 March to 19 April 2020. Refunds will be made once the opera house resumes work until the end of the season, that is 16 June 2020.

• The premiere of the ballet Le Corsaire has been moved to September 2020. The tickets are not valid for new performance dates. You will, however, be able to make priority booking for September performances. We will inform you about the details soon. 

Please follow our website and Facebook page for information on performances to be held from 20 April onwards. For inquiries, please call the Ticket Service at +48 22 692 02 08 (weekdays 10 am–3 pm).

We are sorry for the inconvenience.