Dear Audience Members,
We do our utmost to ensure your the safety as well as the well-being of our artists and staff. For this reason, and out of abundance of caution, we have made the difficult decision to cancel the upcoming performances of The Lady of the Camellias on 25, 27, 28, 29 and 30 October 2020. We are all affected by the epidemic situation, the world of culture included, and appreciate your understanding.
Ticket refunds
· If you have bought your ticket(s) online and paid for them through the PayU system, the refund will be made to the bank account used to make the original payment. You do not need to contact our Ticket Service to receive the refund. We ask for your patience, the refunds will be made successively.
· If you would like the refund to be made to a prepaid card, please submit the this form within 7 days of the performance date.
· If you bought your ticket(s) at the physical box office, paying in cash or by card, please submit this form. The refund will be made to your bank account.
· You may also receive the refund in person at our physical Box Office (weekdays, 11 a.m.–7 p.m). The refund will be made in cash or to a prepaid card, depending on your preference.
· If your have already exchanged a voucher for a ticket for any of the cancelled performances, you will be entitled to swap it for a ticket to any of our performances in the 2020/21 season.
· Please do not hesitate to contact our Ticket Service for questions of queries by phone at +48 22 692 02 08, +48 22 826 50 19 (weekdays, 11 a.m.–7 p.m.) or by e-mail: bow@teatrwielki.pl
