Wheelchair access

The main auditorium (stalls and amphitheatre), the Młynarski Hall, the Redutowe Rooms and the Opera Gallery are all accessible on a wheelchair.

You may book a space for a wheelchair in the Moniuszko Auditorium by calling the Ticket Service Office at least 7 days before the performance.

The entrance fee for wheelchair users equals the price of a ticket in the cheapest zone in the auditorium. For technical reasons the number of wheelchair spaces is limited. 

For technical and security reasons wheelchair spaces may not be available for some performances. 

If you are a wheelchair user, on arriving at the opera house ask one of our ushers to assist you to your space.

The Theatre has lifts and toilet facilities (on the ground floor) adapted for wheelchair users.

Hearing impairment

If you have hearing problems, please contact us by phone or e-mail to book a personal hearing amplifier for the show. 


Audience Services
We assist the audience during performances

Opening hours

>>> Our physical Box Office and Boutique will close on 7 November 2020 until further notice.

Box offices in the main lobby: 
Weekdays, 11 am–7 pm
Saturday and Sunday (only on performance days), 11 am–7 pm

Gift shop and the box office in the left wing of the opera house:
Weekdays, 11 am–6 pm
Saturday and Sunday, performance days only, 11 am–6 pm
On performance nights the gift shop is open for ticket holders until the curtain-up.

Ticket Service:
Weekdays, 11 am–7 pm, tel. +48 22 826 50 19, + 48 22 692 02 08, +48 22 692 02 10, or e-mail:
We take reservations by phone only.

Due to the epidemic situation we have made the difficult decision not to sell subscription packages for the 2020/21 season. MORE