Dear Audience Members,
The Polish government has introduced stricter lockdown measures across Poland from 20 March to 9 April. Cultural institutions will be closed for the public during this time.
As a result, we have cancelled the following events: The Magic Flute (26, 27, and 30 March), Krzysztof Penderecki in memoriam (28 March), and Werther (9 April). The Opera Gallery and Theatre Museum also remain closed.
We have also cancelled Premiere Prelude: Paul Hindemith (22 April).
Thank you to all those who attended our shows in February and March – the ballet Romeo and Juliet and the opera Madama Butterfly featuring the star soprano Aleksandra Kurzak.
We do hope that will be able welcome you to the opera house after 9 April to show you Massenet's Werther under Patrick Fournillier, starring Piotr Beczała on 11 April, and the premiere of Mariusz Treliński's take on of Hindemith's Cardillac under Tim Murray with Tomasz Konieczny in the leading role. The production has been designed by Boris Kudlička.
Follow us on Facebook, Instagram, and Youtube, and check out our digital offerings on vod.teatrwielki.pl. On 27 March we will treat you to the online premiere of Creations 13, the Polish National Ballet's choreographic workshop
Piotr Beczała's concert scheduled for 17 March will take place in an empty auditorium and will be shown online at a later date.
Ticket refunds:
- Refunds on tickets purchased online and paid for using PayU will be credited to the account which was used to make the original payment, which means you do not need to contact us to get the refund. If you would like the refund to be made to a prepaid card, please fill in and submit the prepaid card request formuntil 24 March. After that date, the refunds will be made successively, within 30 days of the performance date.
- To obtain a refund on tickets purchased at the physical Box Office and paid for in cash or by card, please fill in and submit the ticket refund request form (if you would like the money to be credited to your bank account), or the prepaid card request form (if you would like the refund to be made to a prepaid card). You may also get the refund in person at the Box Office.
- All prepaid cards remain valid until the last event of the 2021/22 season.
- If your have already exchanged a voucher for a ticket for any of the cancelled performances, you will be entitled to swap it for a ticket to any of our performances in the 2021/22 season.
For inquiries, please contact the Ticket Service by phone +48 228265019, +48 22 692 02 08 or +48 692 02 10 (weekdays, 11 a.m.–7 p.m.), or by e-mail: bow@teatrwielki.pl.
Box Office opening hours:
From 6 to 9 April closed
weekdays: 11 a.m.–7 p.m.
Boutique opening hours:
From 6 to 9 April: 12 pm-6 pm
everyday: 11 a.m.–7 p.m.
